If you, or someone you know, has been affected by the Ravenswood fire, help is available.
The following services are available in the Mount Alexander Shire, Macedon Ranges and Greater Bendigo region.
Please know it is normal to have strong emotional or physical reactions after an emergency event and we encourage you to reach out for support.
Dhelkaya Health – Castlemaine
Including mental health services and an Urgent Care Centre.
Phone: (03) 5471 3555 | Web: dhelkayahealth.org.au
Mental Health and Wellbeing Local
Servicing Greater Bendigo, Loddon and Campaspe shires.
Phone: Bendigo (03) 5497 5600 | Web: mindaustralia.org.au
Lifeline Loddon Mallee
Providing phone and online crisis support. A local Disaster Recovery Response Team has been deployed to provide on-the-ground support in Castlemaine.
Phone: 13 11 14 | Web: lifelinelm.com
Loddon Children’s Health and Wellbeing Local
For information, including referral pathways visit:
Web: loddonchwl.com.au | Phone: 1800 433 977 | Email:
Omnia (formerly Sunbury Cobaw Community Health)
Including mental health services for the Macedon Ranges.
Phone: (03) 9744 4455 | Email:
Bendigo Community Health Services
Including general and culturally sensitive counselling mental health services.
Phone: (03) 5406 1200 | Email: | Web: bchs.com.au
headspace Bendigo
Provides online, phone and in person youth services. Drop in 78-80 Pall Mall, Bendigo.
Phone: (03) 5406 1400 | Email:
| Web: headspace.org.au/Bendigo
CatholicCare Victoria
Providing face-to-face and remote services.
Phone: 1800 123 228 | Web: catholiccarevic.org.au/bendigo
The Community Recovery Hub is open
Food support
Bendigo Foodshare is directly channelling support received through their existing food partners in the Harcourt and Castlemaine regions, including:
- Harcourt Valley Community House
- Castlemaine Community House
- Castlemaine Church of Christ
- The Salvation Army Castlemaine
- St Vincent de Paul – Castlemaine
- Nalderun Education Aboriginal Corporation
- Maldon Community Pantry, Victoria.
You can make a difference to the help Bendigo Foodshare provides – every contribution, big or small, helps them get food to the people who need it most.
Donations of non-perishable food can be dropped off at Foodshare’s Golden Square warehouse – 227 Breen Street. | Phone: (03) 5444 3409
Rural Counselling Financial Services Victoria West
Provides provide free, confidential, and independent support to farmers, small business owners, and rural communities across Western Victoria.
Phone: 1300 735 578 | Email: | Web: wswrcs.com.au
Family violence
There is an increased risk of family violence after an emergency. Help is available.
- The Orange Door – Bendigo | Phone: 1800 512 359
- Centre against Sexual Assault (CASA) Central Victoria | Phone: (03) 5441 0430
- Mensline Australia | Phone: 1300 78 99 78
Other health services
- Dkelkaya Urgent Care Centre
Corner of Beddard Street and Odgers Road, Castlemaine | Phone: (03) 5471 3555 - Bendigo & District Aboriginal Cooperative (BDAC) Intake
| Phone: 0437 307 785 - 13YARN. Crisis support for Aboriginal and Torres Strait Islander people.
| Phone: 13 92 76 - Kids Helpline | Phone: 1800 55 1800 | Web: kidshelpline.com.au
Beyond Blue | Phone: 1300 224 636 | Web: beyondblue.org.au
- Loddon Mallee Mental Health Wellbeing Connect
| Phone: 1800 979 730 | Email: - Bendigo Community Health Services Alcohol and Other Drugs programs including counselling, drug support programs, pharmacotherapy and more.
- Anglicare Victoria – Gambling Support Services
| Phone: 1800 244 323 | Email: - Bendigo Health Emergency Department – includes mental health triage service.
Drought Street & Arnold Street, Bendigo | Phone: (03) 5454 6000
- Nurse-on-Call | Phone: 1300 60 60 24.