Some of our services and the way we deliver them have changed during the Coronavirus threat.

To see a full list of site closures and service changes for BCHS during the Coronavirus threat click here

For printed information sheets and videos on Coronavirus in Karen, Dari and Dinka language click here



Our role is to provide support and assistance to ensure every child gets the opportunity to reach their full potential.

Child and family services is a major focus for our organisation. kidzspace at 19 Helm Street in Kangaroo Flat is the heart of our child and family services as the first centre of its type in regional Australia. Can we help you?

What services do you offer?

We offer a wide range of services designed to cater for most issues faced by children and families. Our trained and dedicated staff are committed to helping you cope with issues that arise during family life.

Our main child and family support programs are:

Family Support

Raising children can be hard work and almost everyone’s experience is different. Our Family Services team works with you to help your family make good changes

A Family Support worker will help families identify what is important to them and their children, develop a clear plan of action and support the family to reach their goals.

Some examples of how the Family Services can help include:

Family Service workers will talk with you about achieving your goals, and help you get there. 

We also run parenting groups to provide you with the right information to reach your goals.

You can access our Family Services team by contacting Child FIRST to discuss your concerns and get a referral. If you need any further information, you can contact our Kangaroo Flat site at 19 Helm Street by calling 5406 1200 between 9am and 5pm.

If you are facing an emergency, call 000 immediately.

Find out more about our family support program and how you can get involved.

Early Intervention

This family-based program cares for children under school age (0-7 years) with a developmental delay or disability.

The program will provide you with information, support and resources, individual programs, group sessions, support to families and children in the transition process to pre-school or school, occupational therapy, specialist teaching, speech pathology and more.

Find out more about our Early Intervention program and how you can get involved.

Child Health Invest Program

This children’s health and wellbeing service responds to the needs of children with

A referral from your general practitioner is needed to access the paediatricians.

Find out more about this program.

What is your position on child safety?

Bendigo Community Health Services values children from all backgrounds and is committed to making our community a safe, nurturing and welcoming place for children to grow and develop. We are committed to making sure all children reach their individual potential. To read our Statement of Commitment to Child Safety in full click here

What do you offer for the NDIS?

The state government has registered BCHS to deliver several services under the NDIS? To go to our NDIS page please click here

Do you offer day care?

We offer high-quality childcare as part of our Family Day Care program. Family Day Care is provided in the homes of approved educators who are supported by our organisation.

Home-based child care provides learning and development in a safe, secure and stimulating home environment for babies and children up to 12 years of age.

Family Day Care replicates a home setting which is very similar to your own home. Your child will get consistency through being cared for by one educator. The children in Family Day Care are in small groups of four pre-school and up to three primary school aged children. This is designed to allow your child to receive developmental and quality care in line with their unique ability.

Find out more about our family day care program. 

My child seems to be having trouble with their feet?

Our paediatric podiatry service is available for children and adolescents up to 18 years of age.

The service provides assessment and management of a range of conditions involving the foot and lower limb, including specific foot concerns, foot or leg pain or unusual gait (walking pattern). 

A referral is required from your doctor or other health service provider to access this service, which is provided each Thursday and Friday at our Kangaroo Flat site.

There is a $10 fee for the first appointment and each review appointment.

There is a $15 fee for joint appointments with the paediatric physiotherapist. 

Find out more about our child podiatry service.

Do you offer a physiotherapy service for children?

Our paediatric physiotherapy service is available for children and adolescents up to 14 years of age.

The service provides assessment and management of a range of conditions involving development, co-ordination or the musculoskeletal system.

A referral is required from your doctor or other health service provider to access this service, which is provided Tuesday to Friday at our Kangaroo Flat site.

There is a $15 fee for the first appointment and a $10 fee for review appointments.  

I’m worried about my child’s mental state

Our Psychological Treatment Services is specifically designed for children aged under 12 years. PTS provides short term, goal focussed psychological strategies for children presenting with mild to moderate mental health issues.

For more information on this service or referrals call BCHS on 5406 1200 and ask for Andrew Grose or Janaya Wiggins. Fax referrals to 5430 0544. 

I’m having trouble coping as a parent

If you feel there are challenges in your life that you are struggling to deal with it’s important to know you are not alone. Many people feel this way when faced with difficult situations or life pressures.

It’s important to seek help if you, a partner, family member, friend, work colleague or school mate are feeling fragile, alone, stressed, conflicted, sad or vulnerable.

Book or learn more about our counselling services.

Our Family Support Program can also provide you with valuable help.

I am a carer and need help

Our Carer Wellbeing Program is designed to support individuals or families caring for a person with a mental illness and to promote an awareness and understanding of mental health in the community.

A range of support programs are available to ensure effective support for families and can be accessed by phoning any of our sites to arrange a meeting with the carers program community health nurse.

Where do I get support for my child who is LGTBIQ?

You may wonder if your child identifies as LGBTIQ+. It can be quite confusing and confronting as their support person. If you’re in doubt, or need some support, get in touch with us for a free and confidential appointment on 5406 1200 or call headspace Bendigo on 5434 5345 if your child is aged 12 to 25.

Read our LGTIQ+ page for more information.

Being a new mum is a real challenge, how can you help me?

Being a new mum can be a challenging time, particularly for those in difficult circumstances.

Cradle to Kinder is a specialist service that offers early parenting support and advice to vulnerable young mothers and their children that starts during pregnancy and continues until the child is four years old (usually when kindergarten begins).

Cradle to Kinder aims to build positive parent-child relationships and give young families the skills and support necessary to raise healthy children in positive and loving environments.

To learn more about the Cradle To Kinder program click here

Do you offer legal advice for families?

We have a great Health Justice Partnership with the Loddon Campaspe Community Legal Centre which sees a lawyer based at our Kangaroo Flat site three days a week to help parents and families engaged with our services to deal with legal situations.

This free legal service works alongside your child and family services team to help you with legal situations that could be affecting your health and wellbeing.

Read more about our legal advice service.

Where can I get other help and information?

Kids Helpline

Kids Helpine offers support for kids, teens, parents, carers and teachers. Kids Helpline is Australia’s only free, round the clock phone and online counselling service catering for people aged five to 25.

To learn more about Kids Helpline visit

Here are some other useful website to consider


Page last updated: September 2019.