UPDATE WEDNESDAY: Our system is fixed and we're now getting stuck into following up outstanding bookings. Thanks for your patience and support.

TUESDAY: Huge apologies but we're having some real issues with our booking system today.

It's just not playing the game and we can't make any appointments for the moment.

Our Client Services staff are doing a great job taking names and numbers and as soon as the system is back up and running we will contact everyone to book you in.

Can we please just ask for some patience.

We totally understand this is an inconvenience but getting angry with our staff isn't going to make this process happen any quicker.

They're doing the best they can and we are very grateful to them for that. #kindnessmatters