If you are facing an emergency, call 000 immediately.
We understand people can turn to alcohol, illicit and prescription drugs to cope with the stresses and pressures of life. Asking for help is the important first step and our services are there to support you and those around you.
To book our alcohol and drug counsellors contact your closes branch. No referral is needed and your confidentiality is respected.
Address: 171 Hargreaves Street, Bendigo
Phone: 03 5448 1600
Hours: 8.45am to 5pm
Address: 3 Seymoure Street, Eaglehawk
Phone: 03 5434 4300
Hours: 8.45am to 5pm
Address: 13 Helm Street, Kangaroo Flat
Phone: 03 5430 0500
Hours: 8.45am to 5pm
headspace Bendigo (12 to 25 years)
Address: 78-80 Pall Mall, Bendigo
Hours: Monday to Friday, 9am to 5pm
Phone: 03 5434 5345
What alcohol and other drugs services are available?
We offer alcohol and other drugs residential and home-based withdrawal programs.
Our service delivers alcohol and drug counselling in a one-to-one, group or family format to best suit your needs.
How do I access your alcohol and other drugs services?
You can access our withdrawal programs in three ways.
- You can contact the Australian Community Support Organisation (ACSO) consumer intake assessment line on 1300 022 760 from 9am to 5pm each Monday to Friday and ask to be sent to Bendigo Community Health Services.
- You can be referred by your doctor or other health worker.
- You can call our Kangaroo Flat site on 5430 0500 between 9am and 5pm from Monday to Friday to make an appointment.
How much does it cost?
Our alcohol and other drug services are free.
Do I need a referral to your alcohol and drug services?
If you need help for your alcohol and drug use, please ask your doctor or health worker to call Australian Community Support Organisation (ACSO) on 1300 022 760
Between 9am and 5pm from Monday to Friday or visit their website www.acso.org.au
After hours you can call Direct Line on 1800 888 236 or visit www.DirectLine.org.au
If you have an emergency, call 000 immediately.
How do I access your Needle Syringe Program (NSP)?
Our Needle Syringe Program offers confidential access to clean injecting equipment, condoms and dams, health information, education, support and referrals to health and welfare services. Find out more about our Needle Syringe Program
What should I do if I find a used syringe in a public space?
Please contact the City of Greater Bendigo on 5434 6000 for safe removal.
I want to give up my alcohol or drug habit – what should I do?
You can be assessed for our residential or home-based withdrawal programs. We offer both residential and non-residential drug withdrawal programs. Find out more about or drug withdrawal programs.
Is your life being affected by alcohol or other drugs use?
We know alcohol, illicit or prescription drug addiction can be a harrowing experience. We provide psychological support for individuals, families or partners affected by alcohol and other drug use through our specialised and generalist counselling programs at our Kangaroo Flat, Eaglehawk and Bendigo sites. Youth-specific counselling is also provided by BCHS and headspace Bendigo.
No referral is needed for these free services.
If you feel there are challenges in your life that you are struggling to deal it’s important to know you are not alone. Many people feel this way when faced with difficult situations or life pressures. Find out more information and how to book.
What is a Pharmacotherapy Service?
The Pharmacotherapy Service is a specialist clinical service that supports clients to access Pharmacotherapy treatment. The program provides assessment, support, information and co-ordinated care for people requiring alternate pharmacotherapy for the treatment of opiate dependence. This service operates between 9am and 4.30pm from Monday to Friday at our Kangaroo Flat site at 13 Helm Street.
People with opiate addiction from drugs such as heroin, prescribed medications like oxycontin, morphine and codeine can be treated with what we call opiate replacement therapy (ORT).
Find out more about our pharmacotherapy service.
I don’t want to stop using alcohol or drugs. What are the dangers to my health?
Drug use can expose users to blood borne viruses, sexually transmittable infections and general health issues.
Our Blood Borne Virus and Sexually Transmittable Infection Clinic provides testing, specific information and health advice. Our community health nurses staff the clinic at 3 Seymoure Street in Eaglehawk between 9am and 5pm from Monday to Wednesday and at 171 Hargreaves Street in Bendigo from 9am to 5pm weekdays. The clinic is open to males and females of any age. No referral is needed and there is no cost.
Do you provide education on alcohol and other drugs?
Yes, we have qualified staff that can deliver education sessions to your business, school, sporting club or community group. Call our Kangaroo Flat site on 5430 0500.
Information for health professionals/welfare agencies and hospitals
No referral is needed for your clients. There are a variety of programs available for clients such as relapse prevention, skills for life program, and collaborative therapy programs.
Do you provide interpreter services?
Yes, please ask our friendly customer service team when making an appointment.
- DirectLine - www.directline.org.au
- Australian Drug Foundation - www.adf.org.au
- Family Drug Support - www.fds.org.au