Bendigo Community Health Services takes consumer rights seriously.

The rights of our consumers are important but so are the responsibilities of consumers in using our service.

Anyone who uses our services should be informed about rights as a service user and be aware of your responsibilities.

These are outlined below.

We appreciate your support and at times patience in following these guidelines.

You have the right to:

Consumer responsibilities:

If you have any questions about your rights and responsibilities please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

BCHS Consumer Information Book

To read or download a copy of our complete Consumer Information Book please click here

Last updated: June 2021